«Apple Remote Desktop or another administration application is currently running.»
This message shows up when you try to observe or control a Mac that is itself running 'Remote Desktop Admin'.
If you have access via ssh, you can try this:
connect to the client via ssh
enter these commands:
defaults write /Library/Preferences/com.apple.RemoteManagement AdminConsoleAllowsRemoteControl -bool true
sudo killall 'Remote Desktop'
sudo killall 'Remote Desktop'
From now on, you are able to access this client even though Remote Desktop Admin is running.
I know you can adjust this setting in the preferences.
But, if you are not able to adjust them, do it via ssh.
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